PATIO STAR is an outdoor furniture factory outlet store established in 2000. We are located in Chandler Arizona USA. Our showrooms carry the largest selection of outdoor patio furniture and decorative garden accessories. We pride ourselves on offering quality products at a lower price than traditional patio stores, department stores or home centers. Our staff is trained in the decorative and technical aspects of patio design. PATIO STAR carries a large assortment of outdoor furniture including dining sets, seating sets, chaise lounge, end table, love seat cafe table, swings & gliders, rockers, outdoor tables, outdoor chairs, custom outdoor cushions & pillows, hammocks, hung-up chairs, outdoor lighting, plant stands, gazebos, patio umbrellas and umbrella bases. We have more brands and more styles of outdoor patio & garden products at lower prices than anyone, anywhere.

Please Contact Us with questions or comments about this web site.

FAQ

Product Information

What if I have a question about a product?
Please call us at (866) 726-3366 or e-mail our sales department at sales@PatioStar.com detailing your product question. Our customer service representative will respond to you within 24 hours. We will make every effort to respond with your required information as quickly as possible.

How do I order?
There are a number of ways you can place an order.

• On our website, go to the product page of the item you are looking for and click the "Add to Cart" button. Follow the instructions through the shopping cart.
• You can call toll-free and order through 1 866 726 3366.

If I’m not satisfied with the product I purchased, can I return it?
Patio Star guarantees your complete satisfaction with every purchase. However, we offer all customers a 30-day money back guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund of the product cost within 30 days of the date of delivery.

Please be aware that we can only accept returns of orders placed directly through and fulfilled by Patio Star. If you purchased or ordered any of our products through another retailer, we suggest contacting that particular retailer for return information.

Please see our “Company Policies” for specific information.

What about backorders?
Please see our “Company Policies”.

How do I cancel my order?
Please see our “Company Policies”.

Do you send order confirmations?
We automatically send you an e-mail confirmation of your order, usually within an hour after you placed an order.

What if I don't receive a confirmation of my order?
If you don't receive confirmation of your order within 24 hours please e-mail us at sales@patiostar.com and one of our agents will check our system for your order. Please provide us with your last name, your billing zip code, and the date the order was placed.

In case there's a change in my personal data (i.e. change of address, etc.), how do i change my account information?
We have a “My Account” feature on our website. This feature allows you to manage and edit your information to facilitate transaction, shipping, and billing. Just click the "My Account" navigation button and follow the simple instructions. We have also included an Address Book that allows you to enter up to three shipping addresses besides your own. If you have questions, please e-mail our customer service department at sales@patiostar.com

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